TransactOct 31 2022

Transact staff work overtime to clear ‘frustrating’ backlog

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Transact staff work overtime to clear ‘frustrating’ backlog
[Stas Knop/Pexels]Transact said it has cut the backlog of tasks it was facing down to levels not seen in 18 months
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Transact is partway through a company-wide overtime initiative and is restructuring its client services department in an effort to clear a backlog of tasks which has been placing a strain on the platform’s service levels.

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