CPDProtectionJan 23 2025Client reaches mediation stage after accusing insurer of sludge tacticsA complainant has entered into formal mediation after claiming an insurer was displaying ‘sludge tactics’ on a payout of a flooded home.
CPDFixing Letters of AuthorityJan 23 2025Steps to improve letters of authority must take client into account
CPDProtectionJan 23 2025Client reaches mediation stage after accusing insurer of sludge tacticsA complainant has entered into formal mediation after claiming an insurer was displaying ‘sludge tactics’ on a payout of a flooded home.
CPDFixing Letters of AuthorityJan 23 2025Steps to improve letters of authority must take client into account