Financial Ombudsman ServiceJul 2 2024

SJP told to pay out after pension transfer error 'ruined' client's holiday

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SJP told to pay out after pension transfer error 'ruined' client's holiday
Mr P said he spent a lot of time trying to sort out the issue while on holiday. (Pixabay)
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St James’s Place has been told to pay £500 compensation after a customer’s pension was mistakenly transferred to another provider causing him “stress and inconvenience”.

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Pensions
St James's Place PLC
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